You can prevent and filter out reviews with unwanted content by setting prohibited words and profanity filter.
In this article
Add prohibited words
❗IMPORTANT
Customers are not allowed to upload any reviews containing prohibited words.
- From Review → Settings tab, click General settings → Management features.
- In the Advanced settings, enter the words in the Prohibited words settings field.
- Click Save.
- If customers write reviews with prohibited words, there will be an alert pop-up and the review will not be uploaded.
Set profanity and explicit language filter
❗IMPORTANT
Profanity words on reviews will be replaced with the words you set.
From the General settings → Management features tab above :
- Click Add keyword(s) on Profanity filter menu.
- Type the profanity words you want to explicit in the Original keyword(s) field and how you want the profanity words to be displayed in the Filtered keyword(s) field.
- Click Save.
- Here is how your reviews will be displayed in the Reviews Widget.