CREMA encourages merchants to publish all relevant reviews, as it benefits both merchants and customers by increasing authenticity and customers confidence.
You can choose to automatically publish all reviews or manually approve them before publishing. You can also hide reviews if they are inappropriate or irrelevant.
In this article
Disable auto-publish
Auto-publish feature is enabled by default.
If you don’t want reviews to be published without your prior supervision, disable it by following these steps. From Review → Settings tab :
- Click General settings → Management features.
- Check the Publish new reviews manually checkbox to manually publish all reviews.
Publish, hide and delete reviews manually
From Review tab, go to Review management → Reviews&rewards.
Single review
- Click Manage button of the review you want to moderate.
- Select the require options.
Multiple reviews in bulk
- Check the checkbox of reviews you want to moderate.
- Select the require options.