π‘ This document provides guidance on setting up and understanding Featured Reviews to highlight your best product testimonials.
Key Summary
- Featured reviews are only applicable to widgets installed on product pages.
- A distinct badge appears on the widgets to identify reviews set as Featured reviews.
- You can customize the display order for multiple Featured reviews selected for a single product.
- The widgets default sorting option must be set to AI-recommended to enable the Featured reviews feature.
Understanding Featured Reviews
Featured reviews allow you to showcase your most compelling customer testimonials directly at the top of the widgets on the product pages. This ensures that customers immediately see your highest-quality feedback, enhancing product appeal and trustworthiness.
When a review is set as a Featured review, a distinctive badge will appear on the widgets, making it easily identifiable to your customers.
Additionally, if you select more than one Featured review for a single product, you have the flexibility to define their specific display order. For detailed configuration steps on setting up Featured reviews, please refer to this guide: Learn more about Featured reviews configuration here.
β IMPORTANT
- To utilize the Featured reviews feature, it is essential that the default sorting option for your widgets is set to AI-recommended. You can find guidance on setting the default sorting option here.
Frequently Asked Questions (FAQ)
What happens if the widgets sorting is not set to AI-recommended?
π If the widgets default sorting option is not set to AI-recommended, the Featured reviews feature will not function. Your selected reviews will not appear at the top of the widgets, regardless of being marked as featured.
Can I feature reviews for multiple different products?
π Yes, you can set Featured reviews independently for each product. The selection and display order of featured reviews are managed on a per-product basis.