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About Review Request Pop-up

  • Updated

💡 This document provides guidance on how CREMA's Review Request Pop-ups significantly boost customer review submissions.


Key Summary

  • CREMA's Review Request Pop-ups automatically prompt customers to write reviews when they revisit your website after a purchase.
  • Customers can effortlessly write and submit reviews directly within the pop-up window, offering a streamlined experience.
  • This feature has been proven to increase review submission rates by 200-300% on average, making its activation highly recommended.
  • Customization options for the pop-up's display text, daily frequency, and position are available in the dedicated settings.

CREMA significantly enhances review submission rates through a unique and highly effective feature: Review Request Pop-ups. When a customer who has previously made a purchase revisits your website, a dedicated pop-up appears, inviting them to submit a review. This seamless process allows customers to write and submit their reviews with ease, all without having to navigate away from the pop-up window. This method has consistently demonstrated a remarkable increase in review submission rates, averaging between 200% and 300%. For this reason, we strongly recommend enabling this powerful feature to maximize your customer engagement and review volume.


How Review Request Pop-ups Appear

Here’s how the Review Request Pop-ups will appear:

  • For PC users:
    Review Request Pop-up on PC
  • For Mobile users:

    Review Request Pop-up on Mobile

Customizing Review Request Pop-ups

You have the flexibility to customize various aspects of the Review Request Pop-ups, including their display text, daily display frequency, and display position. All these options can be configured within the dedicated Review Request Pop-up settings.


Frequently Asked Questions

What are CREMA Review Request Pop-ups?
A. CREMA Review Request Pop-ups are a feature designed to encourage customers to submit product reviews. When a customer who has made a purchase revisits your website, a pop-up appears, allowing them to easily write and submit a review directly within the pop-up window.
Why should I enable Review Request Pop-ups?
A. This feature is highly recommended because it has been proven to significantly increase review submission rates, typically by 200% to 300% on average. It simplifies the review process for customers, leading to more engagement and valuable user-generated content for your shopping mall.
Can I customize the appearance and behavior of the pop-ups?
A. Yes, you can customize several aspects of the Review Request Pop-ups. This includes modifying the display text, setting the daily display frequency, and adjusting the pop-up's position on the screen. These settings can be found in the dedicated Review Request Pop-up settings page.

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