π‘ This document provides guidance on understanding and navigating CREMA's Review Request Dashboard.
Key Summary
- Gain comprehensive visibility into the status of all your recent review request emails.
- Effortlessly track which review request emails have been successfully sent to customers.
- Access a detailed breakdown of review request data, including dates, customer information, and products.
- Utilize powerful filtering options to efficiently manage and search through your review request data.
Introduction to the Review Request Email Dashboard
The CREMA Review Request Email Dashboard is an essential tool designed to provide you with complete visibility and control over the review request process for your recent orders. This intuitive dashboard allows you to quickly see the status of all your review requests and identify which ones have already been sent, ensuring you stay informed and proactive in managing customer feedback.
Accessing the Review Request Email Dashboard
You can easily access the Review Request Email Dashboard by navigating to the Messages menu, then selecting Email feed.
Dashboard Components Overview
The Review Request Email Dashboard is equipped with several key components to provide you with comprehensive insights into your review requests. Each component offers specific details, as outlined below:
| Component | Description |
|---|---|
| 1. Date | This component displays various dates related to the review request, including the review requested date, the request sent date, the first opened date by the customer, and the last opened date. |
| 2. Customer name | Shows the name of the customer who received the review request. |
| 3. Customer ID | Displays the unique ID of the customer who received the review request. |
| 4. Customer email | Provides the email address of the customer to whom the review request was sent. |
| 5. Products to be reviewed | Lists the specific products that are pending review by the customer for that order. |
| 6. Filters | Allows you to refine your view by applying filters such as customer email, order ID, customer name, or customer ID. |
| 7. Date range filter | Enables you to filter data based on a specific date range. Please note that the maximum range for this filter is the last 365 days. |