You can collect reviews from your customers using CREMA’s automated Review Request Emails.
In this article, you’ll learn how to set up and send a Review Request Email to your customers.
You need to verify your sender email address before using this feature.
To enable Automated Review Request Emails, from Review → Settings menu,
- Head over to General settings → Review request message tab.
- Toggle on Send email to customers with fulfilled orders option.
You can edit the email title and preview the email on admin page.
This is the default template of request email.
- You can customize your shop logo on 👤 Setting menu.
- To customize the text, please let us know by submitting a form.
You can also send a test email before sending request emails to your customers.
Automated Review Request Emails will be sent 14 days after the order fulfilled by default.