π‘ This document provides guidance on displaying Instagram and YouTube User-Generated Content (UGC) within your widgets without requiring account connection.
Key Summary
- Effortlessly display Instagram and YouTube User-Generated Content (UGC) across most of your CREMA REVIEW widgets.
- Integrate social media content by simply adding the content URL using the Social media reviews feature.
- Direct account connection to Instagram or YouTube is not required for this functionality.
- Social media reviews are compatible with all CREMA REVIEW display widgets, including the dedicated Reviews Widget.
CREMA REVIEW's Social media reviews feature empowers shopping mall operators to seamlessly showcase authentic Instagram and YouTube User-Generated Content (UGC) directly within their online store widgets. This robust feature allows you to leverage customer reviews and social media buzz without the complexity of connecting external accounts, providing a dynamic and engaging experience for your shoppers.
Displaying Social Media Reviews in Your Widgets
The Social media reviews feature is designed for broad compatibility, allowing you to display this valuable content across all your display widgets, as well as the dedicated Reviews Widget. When a shopper clicks on the thumbnail image of a social media review, a detailed pop-up window will automatically appear, presenting the content as follows:
Understanding the Social Media Review Pop-up Window Components
- Content Display: Images are displayed in an Instagram feed style, and videos are shown in a YouTube video style. Clicking on these images or videos will directly redirect the user to the original feed URL on Instagram or YouTube.
- Product Information: The product name associated with the review is prominently displayed and is clickable, leading directly to the corresponding product page on your shopping mall.
- Review Content: This section displays the actual review content, which you can easily create and manage within the Social media reviews tab of your CREMA REVIEW admin panel. Learn more about creating social media reviews here.
Frequently Asked Questions (FAQ)
How do I add Instagram or YouTube content URLs to my widgets?
π You can add Instagram or YouTube content to your widgets by navigating to the Social media reviews tab within your CREMA REVIEW admin panel. From there, you simply input the direct URL of the Instagram post or YouTube video you wish to display. The system will then automatically fetch and display the content as part of your social media reviews.
Is it necessary to connect my Instagram or YouTube accounts to use this feature?
π No, one of the key benefits of the Social media reviews feature is that it does not require you to connect your official Instagram or YouTube accounts. You only need to provide the specific content URL (e.g., a link to an Instagram post or a YouTube video).
Where can I manage or create the review content for social media reviews?
π The textual review content that appears alongside your Instagram or YouTube media in the pop-up window can be created and managed directly within the Social media reviews tab in your CREMA REVIEW administration panel. This allows you to tailor the review text to best suit your products and marketing strategy.