Shopify Flow is an ecommerce automation platform that you can use to automate tasks and processes within your store and across your apps. With Shopify Flow x CREMA Review integration, you can automate common tasks in your store, such as:
- Rewarding positive reviews with loyalty points
- Sending follow-up emails for positive or negative reviews
❗IMPORTANT
You must install both CREMA Review and Shopify Flow apps on your store.
CREMA's Shopify Flow integration allows you to define triggers for reviews created by your shoppers.
To create CREMA workflows,
- In your Shopify admin, click Shopify Flow.
- Click Create Workflow.
- Click Select a trigger and select the trigger that starts the workflow.
⌘ Available CREMA trigger is review with order posted.
- Click Add condition and select the condition that must be met before any actions can be run.
⌘ Available CREMA variables are message, rating, imagesCount, videosCount and customerEmail.
- Click Add action and select the action that will run based on the results of the condition.
- Click Save and title your workflow.
- Click Preview workflow to test how your workflow will run in your store.
You can refer to Shopify Flow document for further information about Shopify Flow.