Shopify Flow is an ecommerce automation platform that you can use to automate tasks and processes within your store and across your apps. With Shopify Flow x CREMA Review integration, you can automate common tasks in your store, such as:
- Rewarding positive reviews with loyalty points
- Sending follow-up emails for positive or negative reviews
❗IMPORTANT
- You must install both CREMA Review and Shopify Flow apps on your store.
- CREMA's Shopify Flow integration allows you to define triggers for reviews created by your shoppers.
To create CREMA workflows,
- In your Shopify admin, click Shopify Flow.
- Click Create Workflow.
- Click Select a trigger and select the trigger that starts the workflow.
⌘ Available CREMA trigger is review with order posted.
- Click Add condition and select the condition that must be met before any actions can be run.
⌘ Available CREMA variables are message, rating, imagesCount, videosCount and customerEmail.
- Click Add action and select the action that will run based on the results of the condition.
- Click Save and title your workflow.
- Click Preview workflow to test how your workflow will run in your store.
You can refer to Shopify Flow document for further information about Shopify Flow.