You can configure which customers are allowed to write reviews and prevent any visitors to your site from leaving a review. Available authorization options are To all, To store members only, To store members with purchase history.
This restriction helps to collect genuine yet credible reviews and protect your business from fake or misleading reviews.
To configure the settings, head over to Review → Settings tab :
- Click General settings → Management features.
- Select which customers are allowed to write reviews on Allow review submissions field.
- You can also configure visibility of ‘Write a review’ button Only to authorized reviewer(s) or To all.
❗IMPORTANT
If you allow review submissions for store members only, non-members will be asked to login if they click Write a review button.
You need to set the login page URL to direct those non-members. Learn more here.